I have a contract with them to tow unauthorized cars in my private business location! Once I make the call they come right over! Reliable company. You won't be unhappy. Business owners, managers of anyone who have a HOA they will impound unwanted cars in a timely manner.
Got locked out of my car while shopping and I panicked and called by grace as recommended by a friend. Customer service was exceptional and very professional in handling my situation and help was sent on the way in no time. The assistant was equipped with all the necessary tools and answered all queries. Thank you By Grace Tow!!
The service was extremely excellent. The driver came within the expected ETA. The service was for a Tractor Trailer the driver was was extremely nice and professional he even offer me to ride along with him while by truck was being towed. I would highly recommend this service to anyone.
On time! Niirey was an amazing help! Company definitely made my life crisis a weight off.
Oustanding work Id like to thank Mr. Victor for being a great help and getting me back rolling 5 out of 5 would recommend
I realize you can't please the world but by Grace towing service is a business he is here to serve you lot of people have issues aspect the tow man to be God when we're not playing games with them we are the worst thing I'm a towing service as well we are here to do business by grace towing do good business and I'm the owner of junk that junk towing and heavy hauling
Broke down on the side of the road, I was referred to By Grace Towing by a friend. The service was exceptional, I will be using the service if there is a need in the future.
By grace towing did a great job and went above and beyond on 6/26/23 coming to my job to tow my jeep to the house even though it was after hours I will definitely use them again
IT'S ALL IN THE NAME. My van cut off on me waiting on a red light as I had just exited the interstate. Through the Grace of God Victor just by chance ended up see me and stopping. He was very professional, kind and knowledgeable. I contacted my insurance, they simply input By Grace information and created an invoice. He was able to hook my van up and tow it to my house. I am very pleased with the service and the level of customer service which was provided. I will be advising all my family and friends to contact them from now on and definitely will be reusing their service if anything should happen to any of my 3 vehicles.
When I say it's all in the name . It's all in the name . This company is by far the best in the business. From the professionalism of the dispatch to the drivers . I came in contact with them when no one picked up my vehicle, they came in and knocked it out . Since then I've had 5 additional vehicles transported from the Georgia area to Alabama using them . When some say it's undeliverable, by grace towing says it is. I wouldn't trust anyone else in this business for a long haul . I can't thank you all enough for your help.
Everyone at "By Grace Towing" are very professional. Victor, the driver who came to tow my bus, is awesome. He is very professional and know his work very well. To be able to get their service was a blessing in disguise. I won't hesitate to contact them again if I need help.
After a different towing company didn't bother to let us know they wouldn't show up after promising us they'd show up (i asked and received confirmation), we decided to call someone else after 3 hours. It had turned dark at that point and all stores were closed. I was getting scared. When we called By Grace Towing through a third party, they immediately confirmed that they would come within 30 minutes. A few minutes later, the driver himself called us to let us know he'd be there in 20 minutes, and they actually showed up EXACTLY at the time they promised. Our driver Kenny was on time, and very friendly and courteous, while staying professional. He drove safely as well. He made sure we felt comfortable with him, and asked for confirmation that we had a ride home from our local Goodyear (the third party I mentioned) where our car was to be dropped off. I was very pleased with their service, and have nothing negative to mention at all. We actually had pleasant conversations during the ride.
They were very quick an cheap. Everything is going up but "Trust me!!!" When I say they ARE the cheapest one company wanted $290 for a 10 mile tow I just hung up on them.
An by the grace of God I found Grace towing an went with them. They was my last call an if I ever need them again, Trust me they will be my first call an only call.
I need anyone that is looking for a professional and positive towing company to hire to tow your car go with
By Grace Towing.
AMAZING will be the best word for these two women that helped me Donna and Lashunta. I was looking for a trustworthy company to tow my car from one location to another and in the end I got a great deal and accommodations that I wasnt even expecting. They picked it up at a timely manner and really did a GREAT job handling my car and everything else along with it. They even offered to store my car at their location at a great rate and I couldn't pass up the deal because it was so GOOD! I literally had no issues. My personal experience was great and I am happy that I was able to have the pleasure of doing business with this company.
My experience was EXTREMELY WONDERFUL with this company. I was traveling from South Carolina to Alabama to see my son and family and my car broke down in Lithonia GA. We called this company they stayed over their normal business hours to help me and then when we could not get the part that we needed until the next day the ABSOLUTELY WONDERFUL employee offered to take me home all the way to Beauregard Alabama. The owner and all parties involved were EXTREMELY nice and very helpful to me. They made sure I was safe and they made sure I understood exactly what we were paying for with the car and I feel like everything was done with integrity and honesty. I would DEFINITELY recommend this company to everyone that needs help with their vehicle.
My sons father ran off the road on Lithonia industrial and needed to pull his car from a ditch and take it to a reliable location till fixed. I found By Grace and called at 4am who answered promptly and spoke with Mr. V who assured me a driver would be on the way. D (driver) was present immediately and was very helpful in the stressful situation. Both Mr. V and D were very helpful in this trying time. Not only was the tow service wonder but they even reviewed my sons fathers car and was willing to help with repairs! EXCELLENT wonderful service! Will use again if needed. Highly recommended!
I would greatly recommend this company for Towing Service. The customer service is excellent they went above and beyond to ensure that my car was taken care of. I was also given the privilege to ride with the driver to the drop off location. The driver was very nice and professional. Best tow company
I've used there services on 2 occasions and when I say they go above and beyond in service to there customers. Victor and Chris were the two gentlemen that came to my rescue on 2 different occasions but both services we're exceptional. Very friendly, professional and courteous would definitely patronize this company again and would highly recommend them as will.
I had to have my car towed yesterday morning. The dispatcher told me that they would be to me within 30 minutes and the driver arrived in less than 15 mins. In addition, they have a very friendly and professional staff (Dispatcher & Driver) Awesome Company!
I used Lithonia based service tonight, and I couldn't ask for anything more. Very polite and professional on the phone, arrived earlier than projected, and worked until my truck was safely back in service. I hope I never need them again, but I would recommend to others for sure!
I've used this company twice and they have great customer service, very friendly, convenient and reasonably priced I highly recommend them. Thank you very much Nino for all of your assistance!
If you are stuck in a charter bus on an incline or have a flat tire on your big rig, these guys are your best bet for good service and reasonable prices. They also do repairs if needed or can recommend good mechanics near where you might be disabled. Give them a call. You'll be glad you did!!
I had broke down at a Wal-Mart by Panola road and needed a swift arrival time. Victor insured me that he would be in less than 20 minutes. Which he was and after taking my car to the repair shop, he asked if I needed a ride home (which was not too far from the shop) and at no additional charge he dropped me off at home. Excellent service. 5 star rating.
I broke down in a bad part of town and my phone hadn't charged like I thought. The gas station that I brok down in was not a safe place. The gentleman that was working at the gas Station that night would not let me charge my phone , even after I told him it was going to be some time before they could get to me and he knew he was going to be closing soon leaving me there in the dark and no phone. I let Jamal and D know that I wasn't going to have phone service and that the gas station was closing and would be very dark and hard to find me. Jamal and D got there as quickly as they could , think they knew I was upset because of my location and being close to woods and in the dark, and did I say it was already close to midnight. I had been stranded for almost 3.5 hours. Thanks to these two fine young men they made my night that was awful turn out to not be as bad. Big shout out to these two and for all the help and kindness they showed me. Jamal and D are awesome!
Steve got to us in a timely manner. He was very polite and his customer service was great. When we reached our destination he made sure we were good! Thank you Steve!
Very professional and friendly service! They were able to get a driver dispatched to me very quickly. Great communication. Thank you Kia and everyone else at By Grace Towing LLC!
I was working in the area; traveling to bartend out of state.
These guys helped when no one in the area could. I was $10 short of an already discounted price and they still came up and assisted me.
I'm crying while I'm writing this because I'm so damn grateful. Thank you isn't enough
Very professional group! Showed up quickly to the scene of my accident before the police-issued wrecker service could take my car to God knows where. Accident occurred pretty far away from my home, but they provided a ride home for me. I would highly recommend By Grace Towing!!
LaMar was quite pleasant and professional. He focused on the task at hand and opened the truck.